Really unsatisfying
Really discouraging. Support service is not all that helpful and also in fact gave me an inappropriate pointers at the a vital area. Very bad total quality/revelation concerning the car finance. We’re going to not using Golden1 to have things later. There are numerous additional options out there with the same products and greatest (and you will exact) support service.
My auto loan is set become paid in complete which times to your . My harmony try below my personal payment. Not only will the standard total matter become withdrawn and you can applied towards smaller-than equilibrium, however, I additionally cannot get rid of upcoming costs instead entering a lender branch and you will canceling the newest payments. Up on entering the department, I was exposed to a shorter-than-competent bank employee. This employee had no idea tips fill in the fresh cancelation document and in case to make the file active. She asked Me! It was maybe not a comforting experience and that i would be closure all-golden One membership once my vehicle title are gotten.
Hi Sonya, i regret to clickcashadvance.com payday loans without checking account requirements hear you are running into this dilemma regarding your car loan payment. You want to mention an answer with you and permit you to receive in contact with the member advocates class right here:
Golden step 1 customer care
Practically called bc my personal card was declined and you may no-one said that my personal card was rejected otherwise Signed my personal membership try finalized due to a beneficial forty$- percentage i got to settle that has been good but still precisely what the f–k? Not one person told me shi once we named so it old man on cell phone was being impolite and you will pathetic i did not for example their adittude that piece the guy was not of good use whatsoever. This new bad came to worse the guy lied and told you i will open reopen my membership then again after i query so you can reclarify therefore i tends to make sure it’s still best facts that i you would like.. and that i can still have the assist which i You prefer the guy desires say oh zero you can’t reopen ur lender you have to go from inside the and also another type of cards Golden step 1 delight get better CS!
I am unable to appreciate this people manage…
I can’t understand why individuals would like to financial here unless of course it is extremely smoother. The fresh new incompetency level of a few of their employees is actually unique, and that Wonderful You to definitely will not see worried about. I can not suggest so it lender.
Has just got an auto loan via Fantastic…
Recently got an auto loan thru Golden One to. not We have not were able to link to my personal Fidelity profile to manufacture a payment. Entitled Fidelity just who informed me the new navigation count is being refuted. Named Golden One to with no one to there generally seems to know anything regarding how ETF works. Next attempted the opposite and you will hook up out of G1 to help you Fidelity. Managed to verify the link via try dumps – but once We make an effort to transfer funds it gives an error. They really don’t want us to have the ability to create an effective percentage! Never had this problem speaking about Patelco for my other vehicle mortgage. My biggest ailment is the decreased help, training on G1 prevent.
Declined getting debt consolidation financing
Refused getting debt consolidation loan, immediately after ten+many years , credit score okay, income to loans racial good, never financial with wonderful step 1, respect form nothing to them.
Crappy technology, a beneficial customer service
Their site & programs are not brand new friendliest to utilize, however, any moment I’ve had a challenge, these are generally really responsive. Complete, its among the best banking companies/borrowing from the bank unions online.